Terms of Service

Last updated: September 9, 2025

1. Acceptance of Terms

By accessing and using the Bright Assets website (bright-assets.com) and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. About Our Services

Bright Assets is a UK-based pet supplies retailer providing premium pet food, toys, accessories, and healthcare products. We serve customers throughout the United Kingdom from our location in London.

3. Use License

Permission is granted to temporarily download one copy of the materials on Bright Assets' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials

4. Product Information

We strive to provide accurate product descriptions, prices, and availability information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

5. Orders and Payment

By placing an order, you are offering to purchase a product subject to the following terms and conditions:

  • All orders are subject to availability and confirmation
  • We reserve the right to refuse any order
  • Prices are subject to change without notice
  • Payment must be made in full before dispatch of goods

6. Delivery

Delivery times are estimates and are not guaranteed. We will not be liable for any delay in delivery or any consequences arising from such delay.

7. Returns and Refunds

Returns are accepted within 30 days of purchase for unopened pet food and unused items in original packaging. Perishable items and opened products cannot be returned for health and safety reasons.

8. Disclaimer

The materials on Bright Assets' website are provided on an 'as is' basis. Bright Assets makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

9. Limitations

In no event shall Bright Assets or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Bright Assets' website, even if Bright Assets or an authorized representative has been notified orally or in writing of the possibility of such damage.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the website, to understand our practices.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales, and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

13. Modifications

Bright Assets may revise these terms of service at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.